WHAT TO EXPECT WHEN WORKING WITH JUSTIN CAPPON PRO
By focusing on a crystal clear marketing language, intuitive branding strategy, and making both meaningful and functional design decisions, I help you create an online identity that truly reflects the goals and values of your business.
With business development at the core of my services, I will be much more than just your branding strategist. I will also be your guide, your mentor, your coach, your accountability and your support system providing a supreme level of personable service that is unmatched in today's market.
GET IT DONE RIGHT - THE FIRST TIME
I have never missed a deadline. Ever. I understand how critical it is for your brand and website to be live and working for you and for you to have a clearly defined action plan so you know exactly what you need to do, and how to do it. This is why I only take on a limited number of new projects per month to ensure that your business receives the attention to detail and energy needed to accomplish all work on time, at the highest quality and done right the first time.
"Listen very carefully to me: Justin is the real deal! In a world where there are so many coaches and business people who over promise and under deliver, Justin over delivers every time! Connect with Justin, implement what he teaches and see the amazing results in your life! He is a man of God who is lead by the Spirit of God! Let God use Justin to change your life! I promise you will not regret it!"
FREE PROJECT GUIDES:
If you are at the beginning stage of building your business and need some guidance to get your creative wheels turning, I have created two step-by-step guides to help you get those ideas out of your head and down on paper.
WEBSITE JUMPSTART - PDF
YOUR SIGNATURE OFFER - PDF
FREQUENTLY ASKED QUESTIONS:
What makes you different from other professionals who do branding and website design?
First and foremost, I am a man of faith. Jesus Christ is Lord of my life. Everything that I do for my clients, as well as for my own business, is filtered through the foundation of God's word. I believe wholeheartedly that God doesn't take you where you don't take Him, so I take Him everywhere.. and include Him in everything.
What is your availability? How many projects do you take on at a time?
I work on a first come, first served basis. I usually have anywhere from 15-20 active branding clients that I am working with on a monthly basis.
What are your payment policies and methods of payment accepted?
Some of my packages and services are purchased at a flat rate and are paid in full upfront, while other larger scale or custom projects can be billed in installments agreed upon by myself and my client prior to beginning work.
Any additional revisions beyond the original contract will be invoiced separately at a rate of $100.00/hr.
What is your refund policy?
If you wish to cancel the agreement and payments within 5 business days of the date the initial deposit was made, you may do so for a full (100%) refund of any monies paid less the cost of any products delivered. This refund is only available if the services have not commenced in any way. Refunds may take up to 21 days to process after notice of cancellation.
Notice of cancellation must be provided in writing and delivered by mail or emailed to email@example.com. Voicemail and verbal correspondence do not constitute acceptable cancellation notice. In the event of cancellation, you will forfeit any bonus offers and be billed for any already received. Cancellation notice will be deemed to be the date on which Justin Cappon Pro receives the written notification. Should the client fail to notify Justin Cappon Pro in writing and choose not to participate in the services to be provided by the coach as outlined above, there will be no refunds, credits or transfers available.
If at any time either the Client or Coach believe that the Coaching Sessions and agreement are no longer serving the needs of the Client they may initiate a discussion to rectify the situation prior to cancelling the Program or Sessions. Initial contact should be through email wherein the Client or Coach detail their beliefs and reasons for such beliefs. A discussion will then occur between the Client and Coach to resolve any issues and determine resolution. If after discussion both parties agree the resolution to be termination of the agreement then a refund of any amount paid for unused services will be given to the Client within ten (10) business days.
What design programs do you use?
The primary design software that I use is Adobe Photoshop and Illustrator. The designs that I create are finalized in high-definition flatened PSD and transparent PNG format.
How do you transfer files and final design work to your clients?
Every one of my clients will be set up with a personalized dropbox folder that I will use to transfer and store all files, designs and work that I have completed for them.
Do you take care of securing domains, social media handles and setting up personalized email accounts?
I will provide you with guidance and instruction to establish these elements of your branding but you will need to follow through to apply the steps I give you to take.
What programs do you use for our coaching calls and design meetings?
All client meetings and design consultations will be held over Zoom live video conferencing.
If you have any additional questions that I didn't address here, please don't hesitate to reach out to me directly! No question is a dumb question, and I want to make sure you are fully confident in your investment. Where there is lack of communication, we tend to draw our own conclusions which usually leads to miscommunication. I want to ensure we are 100% on the same page before any consulting or design work begins.
YOU HAVE A GIFT. LET'S BRING IT TO LIFE!
WHERE TO NEXT?!
Check out some of JCPRO'S valuable resources!
Check out my latest posts in the JCPRO blog where I provide insight, training and thoughts around the most relevant topics in branding, marketing and being a self-employed entrepreneur in the 21st century!